Privacy Policy

1. Introduction

Trade Nexa ("we", "us", or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website.

2. Information We Collect

We may collect several types of information from and about users of our website, including:

• Information you provide directly: such as your name, email address, phone number, and any other details you submit through contact forms, inquiry forms, or when communicating with us.
• Automatically collected information: details about your visit, including IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, and timestamps, typically gathered through cookies and similar tracking technologies.
• Information from third parties: we may receive information about you from analytics providers, advertising partners, or other third parties where permitted by law.

3. How We Use Your Information

We may use the information we collect about you for purposes including to:

• Provide, operate, and maintain our website and services;
• Respond to inquiries, comments, or requests you submit to us;
• Improve and personalize your experience on our website;
• Analyze usage trends and monitor the effectiveness of our content;
• Communicate with you about updates, offers, or administrative notices, where you have consented to receive such communications;
• Detect, prevent, and address technical issues, fraud, or security concerns;
• Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar tracking technologies to collect and store information about your visit. Cookies are small data files placed on your device that help us recognize your browser, remember your preferences, and understand how our website is used.

You can set your browser to refuse all or some cookies, or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or may not function properly.

5. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose personal information that we collect or that you provide:

• To our affiliates, contractors, and service providers who perform functions on our behalf, such as hosting, analytics, or communications support;
• To comply with any court order, law, or legal process, including responding to any government or regulatory request;
• To enforce or apply our terms of use and other agreements;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Trade Nexa, our users, or others;
• In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, in which case personal information may be transferred as part of that transaction.

We do not sell personal information to third parties for monetary consideration.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete, destroy, or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

8. Your Privacy Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information, subject to certain exceptions;
• Object to or restrict certain processing of your information;
• Request portability of your information in a structured, commonly used format;
• Withdraw consent where processing is based on consent, without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to your request.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by Trade Nexa. This Privacy Policy does not apply to those third-party sites, and we encourage you to review the privacy policies of any external websites you visit.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information promptly.

11. International Data Transfers

If you access our website from outside the country in which our servers or service providers are located, your information may be transferred to, stored, and processed in a country with different data protection laws than your jurisdiction. By using our website, you consent to such transfer, subject to applicable legal safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The updated version will be indicated by a revised "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details on our Contact page.